PRIVACY POLICY
The short version: We collect only what we need to provide the service (your email and general location). We never sell your data. We never share it with advertisers. You can delete your account at any time.
1. WHO WE ARE
Cryptotradesignals.ai is operated by KCF LLC, a California limited liability company. Our platform provides AI-generated crypto market signals for educational and informational purposes. We are not a financial advisor, broker, or investment company.
For privacy questions, contact us at: support@cryptotradesignals.ai
2. INFORMATION WE COLLECT
We collect the minimum information necessary to provide the service:
- Email address — required to create an account and send service-related communications
- IP country (inferred) — collected automatically by Supabase infrastructure to detect general region for compliance and fraud prevention; we do not store your full IP address
- Subscription plan — whether you are on the Free or Pro tier
- Usage data — pages visited, features used, and session duration (via analytics tools, if enabled)
We do not collect: full name, phone number, payment card details (processed by Stripe directly), precise geolocation, or any biometric data.
3. HOW WE USE YOUR INFORMATION
- To create and manage your account
- To send service-related emails (account confirmations, password resets, signal alerts if subscribed)
- To improve and maintain the platform
- To detect and prevent fraud or abuse
- To comply with legal obligations
We do not use your data for: targeted advertising, third-party data sales, or any automated decision-making that affects your legal rights.
4. DATA PROCESSORS & THIRD PARTIES
We use the following trusted sub-processors to deliver the service:
- Supabase Inc. — Database, authentication, and row-level security. Data stored in US-East-1 (AWS). Supabase Privacy Policy →
- Netlify Inc. — Hosting and serverless functions. Netlify Privacy Policy →
- Google Analytics (if enabled) — Anonymized usage analytics. You can opt out via browser extensions.
We do not share your personal data with any other third parties without your explicit consent, except where required by law.
5. COOKIES & LOCAL STORAGE
We use no advertising or tracking cookies. Our authentication system (Supabase) stores a session token in your browser's local storage to keep you signed in. This token is essential for the service to function and cannot be disabled while you remain logged in.
You can clear this at any time by signing out or clearing your browser data.
6. DATA RETENTION
We retain your account data for as long as your account is active. If you delete your account, we will permanently remove your email and personal data within 30 days, except where we are legally required to retain certain records.
Aggregated, anonymized usage statistics (no personal data) may be retained indefinitely for platform analytics.
7. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the data we hold about you
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your account and associated data
- Portability — Request your data in a machine-readable format
- Objection — Object to certain types of processing
To exercise any of these rights, email us at support@cryptotradesignals.ai. We will respond within 30 days.
8. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect and how it is used
- The right to delete personal information we have collected from you
- The right to opt out of the sale of personal information — we do not sell personal information
- The right to non-discrimination for exercising your privacy rights
To submit a CCPA request, email support@cryptotradesignals.ai with "CCPA Request" in the subject line.
9. DATA SECURITY
We implement industry-standard security measures including HTTPS/TLS encryption for all data in transit, row-level security policies in our database (Supabase), and strict access controls. However, no method of electronic transmission is 100% secure. We will notify you promptly in the event of a data breach affecting your personal information.
10. CHILDREN'S PRIVACY
Our service is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an account) and update the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.
12. CONTACT
For any privacy-related questions, requests, or concerns:
KCF LLC — Cryptotradesignals.ai
California, USA
Email: support@cryptotradesignals.ai